Shipping policy

1. Processing Time:

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is between 3-5 business days.

3. Shipment Confirmation & Order Tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. General Guidelines

Purchases made through our platform must comply with our terms of use and applicable laws.

We strive to ensure all products are accurately described and displayed. However, slight variations in color, size, or design may occur due to photography or manufacturing processes.


5. Payment

We accept payments via [list payment methods: credit cards, debit cards, wallets, UPI, COD, etc.].

All payments are processed securely using encrypted systems.

For Cash on Delivery (COD), additional charges may apply.


6. Order Confirmation and Delivery

Orders are confirmed via email or SMS after payment is successfully processed.

Delivery timelines are typically [mention average delivery time], but delays may occur due to external factors like holidays or unforeseen circumstances.

Shipping charges, if any, will be displayed at checkout.


7. Return and Exchange Policy

Items can be returned or exchanged within [number] days of delivery, provided they meet the following conditions:

  • Unused and in original packaging.
  • Tags and labels intact.
  • Proof of purchase is provided.


Refunds will be processed within [number] business days after the returned item is inspected.

Certain items, like personal care products or customized items, may not be eligible for returns.


8. Cancellations

Orders can be canceled before dispatch. Once dispatched, cancellation requests will not be accepted.

If payment has been made, refunds will be processed within [number] business days.


9. Warranty and Defective Products

If a product arrives damaged or defective, notify us within [number] days of receipt.

We will arrange for a replacement or refund based on availability.


10. Customer Support

For inquiries or assistance, contact our support team via [email/contact number/website chat] during [working hours].